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ModelName: Cancun_E
PartNumber: 4-185-044-11
60
60
Troubleshooting
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Power
The power does not turn on.
Th
e HOLD switch is set to the direction of the arrow ().
S
lide the HOLD switch to the opposite direction of the arrow () (
p. 7).
I
f you press the button immediately after turning off the player, the player does
not start due to the shutting down process. Wait for a few seconds, then turn on the
power.
Th
e remaining battery power is insufficient.
C
harge the battery power by connecting to the computer (
p. 14). If the player
does not react, even after charging the battery, press the RESET button to reset
the player (
p
. 56).
Th
ere is not enough free space in the memory.
F
or details on the capacity for files and folders, see “Maximum recordable
number of files or folders (Approx.)” (
p
. 77).
At least 20 MB of free space is necessary to function normally.
If you want to check the free space, open [My Computer] or [Computer] –
[WALKMAN], right-click [Storage Media]*
1
to display the menu, and then select
[Properties].
*
1
Data hierarchy may differ, depending on your computer environment.
Battery life is short.
Th
e operating temperature is below 5 °C (41 ºF).
B
attery life becomes shorter due to the battery characteristics.
This is not malfunction.
B
attery charging time is not enough.
C
harge the battery until
appears.
B
y adjusting the settings or managing the power supply properly, it is possible to
save battery power and use the player for a longer time (
p
. 52).
Th
e battery needs to be replaced.
C
onsult your nearest Sony dealer.
The player cannot charge the battery.
Th
e player is not connected to a USB connector on your computer properly.
Di
sconnect the player, and then reconnect it.
Th
e battery is charged in an ambient temperature out of the range of 5 °C (41 ºF) to
35 °C (95 ºF).
Y
ou cannot charge the battery when
icon appears. Charge the battery in an
ambient temperature of 5 °C (41 ºF) to 35 °C (95 ºF).
Y
our computer is not on.
T
urn on the computer.
Y
our computer is in Sleep or Hibernate status.
Di
sconnect the player from the computer, and then release the computer from
Sleep or Hibernate status. Reconnect the player to the computer.
Charging completes very quickly.
I
f the battery is already almost fully charged when charging begins, little time is
needed to reach full charge.
Continued