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Additional Information
Troubleshooting
Should any problem persist after you have checked these symptoms, consult your nearest Sony
dealer.
Power
Symptom Cause and/or corrective action
The rechargeable battery cannot
be charged.
The rechargeable battery is not inserted in the battery
compartment. Insert the rechargeable battery (
page 11).
The CD is playing. Turn it off (
page 16)
While the CD player is stopped, press /CHG.
You press on the remote. Press /CHG on the CD player.
Sound
Symptom Cause and/or corrective action
The volume does not
increase even if you turn the
VOL +/– control on the remote in
the + direction repeatedly (even
if you press VOL + repeatedly on
the player).
“AVLS” is set to “ON.” Set it to “OFF” (
page 27).
“AUDIO OUT” is set to “LINE OUT.” Set it to
“HEADPHONE” (
page 28).
No sound, or noise is heard.
Connect the headphones/earphones plugs firmly.
The plugs are dirty. Clean the headphones/earphones plugs with
a dry soft cloth periodically.
The volume cannot be adjusted.
“AUDIO OUT” is set to “LINE OUT.” Adjust the volume using
the volume control on the connected device, or set “AUDIO
OUT” to “HEADPHONE” (
page 28).
A rustling noise is heard from
the CD.
Close the lid of the battery compartment firmly (
page 11).
When using the player with a
stereo system connected, the
sound is distorted or noisy.
“AUDIO OUT” is set to “LINE OUT.” Adjust the volume of the
connected device (
page 28).
“AUDIO OUT” is set to “HEADPHONE.” Adjust the volume
on the player (
page 28).
EQUALIZER items cannot be set
up.
“POWERSAVE” is set to “2” (
page 28).
Continued
31
Additional Information
D-NE720/NE720LS.GB.2-541-637-11(1)