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iP42 does not turn on AC adaptor isn't plugged into a working wall
socket or not plugged into the power supply
jack on back of the unit
Plug the AC adaptor into a working wall socket and plug the
connector into the supply jack on the unit
iP42 requires a reset
If unit is plugged in and doesn't respond, try resetting the unit by
following these steps:
a) remove iPhone/iPod from dock
b) unplug unit from power source
c) remove back up batteries
d) wait a few minutes, then resume use
iPhone/iPod is not docked properly
Remove your iPhone/iPod from the dock and check for
obstruction on the connectors in the dock and on your
iPhone/iPod. Then reseat it in the dock.
Battery Low icon
always flashing
Batteries are weak Replace with new batteries
Batteries were not installed properly
Check to make sure the polarity ( + and – ends) matches the
diagram in the battery compartment
iPhone/iPod does
not respond to the
unit/iPod is playing
but no sound comes
out
iPhone/iPod is not docked properly Remove your iPhone/iPod from the dock and check for
obstruction on the connectors in the dock and on your
iPhone/iPod. Then reseat it in the dock.
Your iPhone/iPod software is too old Upgrade software on your iPhone/iPod via iTunes on your
computer
iPhone/iPod is locked up/plays but no
sound comes out
Check the volume setting. Make sure your iPhone/iPod is working
properly before docking into the unit. Please refer to your iPhone/iPod
manual for details. See above for software upgrade information.
You may need to reset your iPhone/iPod. Refer to your iPhone or
iPod user guide for details on how to perform a reset.
Using 1
st
or 2
nd
generation iPod, iPod
Shuffle or other devices.
iP42 cannot control those iPod models or other devices.
iPhone/iPod
didn’t
charge up
iPhone/iPod is not installed properly Remove your iPhone/iPod from the dock and check for
obstruction on the connectors in the dock and on your
iPhone/iPod. Then reseat it in the dock.
iPhone/iPod is locked up/ frozen
iPhone/iPod battery has problem
Please make sure your iPhone/iPod is working properly before
docking into the unit. Please refer to your iPhone/iPod manual for
details.
9
Troubleshooting
Solution
Symptom
Possible Problem
No sound from iP42
Volume is set too low on iP42 Make sure volume is turned up
Move unit away from potential sources of external interference such
as computers, modems, wireless devices (routers) or fluorescent
light.
iP42/iPhone/iPod
performance is erratic
The iP42 is reacting to external interference
iP42 doesn’t respond