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Tips & Troubleshooting
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This chapter helps you get the most from your Sansa
®
Fuze
TM
media player with tips and troubleshooting.
Tips & Troubleshooting
Why isn’t my Sansa
®
Fuze media player being charged or
detected by my computer when I connect it?
Verify that you are using Windows Media Player version 10 or higher, reset your player, and
try again.
How do I drag music files to my Sansa Fuze media player?
As long as the files are WMA or MP3, they can be dragged into the Music folder.
Which bit rates will the Sansa Fuze media player support?
The Sansa Fuze
TM
media player will support 32-320Kbps for MP3 and 32-256Kbps for WMA.
How do I format my Sansa Fuze media player?
You can use the device Format command under SettingsÆFormat or using a computer.
Why should I update the firmware?
You should always update the player to the latest firmware to ensure that it functions
correctly and has all the latest features. Please download the Sansa Updater Application
from the Sansa Support Website.
How do I transfer videos and photos to my Sansa Fuze media
player?
You need to install the Sansa Media Converter software (available for download). This
software will convert your video and photo files then transfer them to the player. Refer to
the Sansa Media Converter software for details on file formats supported.
What music file formats does the Sansa Fuze support?
The Sansa Fuze media player supports MP3, WAV, WMA, secure WMA, FLAC, Ogg-Vorbis,
and Audible formats.