Filter
Top Products
50
wrong?
Answer: Check your Best Buy Digital Music Store account status. These songs
need to have their licenses renewed. Connect to the Best Buy Digital Music Store
while signed in to a Best Buy Digital Music Store account to renew them. If you
do not have the appropriate level of Best Buy Digital Music Store subscription,
these songs will not play. Your pre-loaded content will eventually enter this state
if you do not have an account.
Question: Why does my photo not display in full screen?
Answer: Try cropping your pictures to 128x64 with a photo editing software
package prior to converting if you wish to display in full screen.
Question: Why should I update the firmware?
Answer: You should always update the player to the latest firmware to ensure
that it functions correctly and has all the latest features. This is especially
important if you are using a music subscription service.
Question: How do I access the player microSD card from my computer?
Answer: There is no need to change any settings. To access the card from the
computer ensure the Sansa e200R Rhapsody is set to Rhapsody USB mode (in
settings), open up My Computer, and your card should show up as a Removable
Disk.
Question: How can I use non-supported file types with my player?
Answer: First you must convert the songs to a supported format. Then you can
transfer the songs to the player. The Best Buy Digital Music Store Media Player
will do this automatically, or you can use the Sansa Media Converter to convert