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Troubleshooting
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The software doesn’t function properly
● Refer to the System Requirements
The player does not work and the LCD displays nothing.
●
Reset the player by pressing the RESET Hole using a pointed object such as a safety clip.
● Check the battery charge status of the player.
In PLAY mode, music is not played after pressing the button
● Check to see if MP3 or WMA files are saved in the built-in memory.
● Check to see if the HOLD button is locked.
Files cannot be downloaded.
● Check to see if the driver is installed correctly in the computer.
● Check the connection between the player and PC.
●
Reset the player by pressing the RESET Hole using a pointed object such as a safety clip.
● Check if the memory is full.
Backlight does not work.
● Check the backlight setup.
● When the battery power is low, the backlight will go out.
The buttons do not work.
● Check to see if the HOLD button is locked.
●
Reset the player by pressing the RESET Hole using a pointed object such as a safety clip.