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Troubleshooting
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The software doesn’t work
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Refer to the recommended PC specifications.
yepp does not work and the LCD displays nothing.
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Check the battery capacity
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Check to see if the battery is inserted to the right poles ( + , – )
In PLAY mode, music is not played after pressing the button
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Check to see if MP3 or WMA files are saved in the built-in memory.
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Check to see if the HOLD button is locked.
Files cannot be downloaded.
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Check to see if the driver is installed correctly in the computer.
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Check the connection between yepp and computer.
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Check and/or replace the battery, turn on the yepp's power.
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Operating system limits the number of files you can save.
Please save your music files by creating a subfolder.
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Check if the memory is full.
Backlight does not work.
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Check the backlight setup.
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When the battery power is low, the backlight will go out.
The buttons do not work.
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Check setting of Hold switch.
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Remove the battery once and then insert it again.
The yepp keeps being turned off.
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In Stop mode, the power is automatically turned off after ten seconds
(changes depending on settings).
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Check to see if there are files saved in it.
Something’s wrong with play time displayed during Play mode.
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“VBR SONG” message is displayed while VBR (Variable Bit Rate) file is playing.
LCD window is dark
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Check Contrast