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The software doesn’t work
● Refer to the recommended PC specifications.
The yepp does not work and the LCD displays nothing.
● Check the condition of the rechargable battery.
● Press the RESET hole on the side of the main unit with a pin.
In PLAY mode, music is not played after pressing the button
● Verify that the device is currently set to Music mode.
● Check to see if MP3 or WMA files are saved in the built-in memory.
● Check to see if the HOLD switch is locked.
● Check if the REC button is on.
Files cannot be downloaded.
● Check the condition of the rechargable battery.
● Check the connection between yepp and computer.
● Check and/or replace the battery, turn on the yepp's power.
Backlight does not work.
● Check the backlight setup.
● When the current and voltage of the rechargeable battery are low,
the backlight automatically stays off in order to play longer.
The buttons do not work.
● Check the Hold switch setting.
● Press the RESET hole on the side of the main unit with a pin.
The yepp keeps turning off.
● In Stop mode, the power is automatically turned off after ten seconds (changes depending on settings).
● Check to see if there are files saved in it. The yepp will be turned off if no files are saved in it
Something is wrong with the play time displayed during Play mode.
● “VBR SONG” message is displayed instead of play time while VBR
(Variable Bit Rate) file is playing.
LCD window is dark
● Check Contrast.
Strange characters are displayed on the screen during playback.
● Change the font settings in the Download List Window to the correct font.