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U.S. Warranty
What your warranty covers:
• Any defect in materials or workmanship.
For how long after your purchase:
• One year (The warranty period for rental units begins with the first rental or 45 days from date
of shipment to the rental firm, whichever comes first.)
What we will do:
• Provide you with a new, or at our option, a refurbished unit.
• The exchange unit is under warranty for the remainder of the original product’s warranty
period.
How to make a warranty claim:
• Properly pack your unit. Include any cables, etc., which were originally provided with the
product. We recommend using the original carton and packing materials.
• Include in the package evidence of purchase date such as the bill of sale. Also print your name
and address and a description of the defect. Send standard UPS or its equivalent to:
Thomson multimedia Inc.
Product Exchange Centre,
11721 B Alameda Ave,
Socorro, TX 79927
• Pay any charges billed to you by the Exchange Center for service not covered by the warranty.
• Insure your shipment in case of loss of damage. Thomson accepts no liability in case of damage
or loss.
• A new or refurbished unit will be shipped to you prepaid freight.
What your warranty does not cover:
• Customer instruction. (Your Owner’s Manual provides information regarding operating
instructions and user controls. For additional information, ask your dealer.)
• Installation and set-up service adjustments.
• Batteries.
• Damage from misuse or neglect.
• Products which have been modified or incorporated into other products.
• Products purchased or serviced outside the USA.
• Acts of God, such as but not limited to lightning damage.
How state law relates to this warranty:
• This warranty gives you specific legal rights, and you may have other rights which vary from
state to state.
If you purchased your product outside the USA:
• This warranty does not apply. Contact your dealer for warranty information.
TROUBLESHOOTING FOR REMOTE CONTROL
• Is the unit plugged into a working AC outlet?
Try plugging it into the one that you know will work.
• Is the unit on?
Press RADIO ON/BAND or PLAY to turn the unit on.
• Have you selected the correct function when pressing on the buttons?
For example, if the unit is in CD mode and you try tuning to a particular radio
frequency, the remote control is not going to look like it’s working. In such cases,
press RADIO ON/BAND to select the correct function first, then press on the
buttons.
• Is the battery weak?
Try replacing old battery with fresh ones.
• Are you pointing the remote control directly at the unit while pressing
the buttons?
You should be aiming the remote at the SNOOZE button because that is where the
sensor is at on the main unit.
• Are you too far from the unit when using the remote control?
The remote control sensor can only sense signals (from the remote control) within a
limited distance. So move closer towards the unit.
• Are there any obstacles between the remote control and the unit?
If there are, move all objects standing in the way between the remote control and
the unit.
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RP3757 EN-US 2/18/02, 10:27 AM16-17