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Additional Information
Tips and Troubleshooting
Problem: Player repeats same tracks or all tracks.
• Repeat play is turned on. Press the MENU button to change the play mode.
Problem: Audio distorted at high volume.
• Select another DSP setting.
•Turn down the volume.
Problem: The audio tracks on my Lyra keep skipping or popping.
•You’ll need to re-record the audio track – make sure you close all other applications
on your PC when you record.
•Try recording with Error Correction setting turned on.
Problem: Player turns itself off.
•Your Lyra Jukebox turns itself off if you leave it in pause mode or navigation mode
for the duration specified in PowerSave.
Problem: Songs aren’t listed in any of the sort modes (Artist, Album, etc.)
• The contents of the Lyra Jukebox haven’t been profiled (sorted) since the last file
transfer. Select the Profile Device Contents... menu item from the Lyra Jukebox
profiler system tray application on your PC to profile (sort) the contents of the
device. The icon in the system tray looks like this .
Problem: Bad or missing file error message displayed on the Lyra Jukebox.
• The Lyra Jukebox system files are corrupted or missing. Select the Update System
Files... menu item from the Lyra Jukebox profiler system tray application on your PC
to update the necessary system files.
Problem: Lyra Jukebox Profiler application icon – . – doesn’t appear in the
system tray.
•You can restart Windows to auto-launch the application, or you can double-click or
run the Lyra Jukebox Profiler executable file that’s in the Profiler sub-folder of the
installation directory that was specified during the setup process –
(Example Directory:
C:\Program Files\Thomson\Lyra Jukebox\LyraHDTrayApp\LYRAHD2TrayApp.exe)
If the problem persists, you might need to reinstall the Lyra Jukebox software.
Problem: Lyra Jukebox does not respond.
• Press and hold the OFF button for more than 10 seconds to reset the unit.