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Cannot playback tracks on the player.
• Make sure audio tracks are encoded in the mp3
or Windows Media formats at supported bitrates.
• Bitrates support by the player:
mp3 – 32 to 320 kbps
wma – 48 to 192 kbps
• WMA files may be DRM protected and you don’t
have the proper rights (license) to play the files.
• Check the website and/or application help
system of the music download service provider
from where the content was purchased from for
license acquisition details. For more information
on how license acquisition works, go to www.
microsoft.com/windowsmedia/drm.
Cannot playback songs downloaded from my
paid Music Server Provider subscription service.
• The internal clock in your portable player may
not be up to date. Downloading a new
subscription song from your Music Server
Provider should update your player's clock and
allow it to playback all your songs again.
• The license for your subscription songs may have
expired. Synchronize your device with your PC
again to obtain an update to your license. If the
problem persists, please contact your Music
Service Provider for additional support.
Cannot transfer subscription music content to
the player.
• To enable function of transferring subscription
music content, select MTP mode under Protocol
in the Settings menu. Refer to page 24 for more
information.
Voice recording stops automatically after 5
hours.
• Maximum duration for each recording is 5 hours.
Start a new recording after the maximum
duration has reached.
What is MTP mode?
• MTP (Media Transfer Protocol) mode is essential
if you want to transfer DRM10 content to your
player. In MTP mode your player will no longer
show up as a drive letter. So programs that were
designed to work with a player that shows up as
a drive letter will not be able to work directly
with the player.
Cannot launch RCA easyRip installer stored in
the player to install easyRip on my PC.
• To enable function of launching RCA easyRip
installer stored in the player, select MSC mode
under Protocol in the Settings menu. Refer to
page 24 for more information.
For your records
Keep your sales receipt for proof of purchase to
obtain warranty parts and service. In the event that
service should be required, you may need both the
model number and the serial number. In the space
below, record the date and place of purchase, and
the serial number:
Model No.
Date of Purchase
Place of Purchase
Serial No.
Visiting RCA website
Please visit www.rcaaudiovideo.com for:
• Product registration
• Latest software and firmware
• Latest RCA easyRip software
• User manual
• Frequently asked questions (FAQ)
• Customer service and technical support
information
Technical specification
Product: Digital Audio Player
Brand: RCA
Model: M4102, M4104, M4108, MC4102, MC4104,
MC4108
Electrical Consumption: 3.7V Lithium battery (built-
in)
Specifications
Hardware
• Dimensions: 93.5 mm H, 42.4 mm W, 9.5 mm D
• Unit Weight: 36 g, 1.3oz
• Stereo Headphones jack
• USB Connection Jack
• Battery Operated: Rechargeable lithium battery.
USB Drive
• External USB Drive: When connected to a
computer via USB, the player is capable of
storing any file type allowing the user a fast,
convenient method of storing, retrieving, and
Additional information