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Limited warranty
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For US
What your warranty covers:
• Defects in materials or workmanship.
For how long after your purchase:
• One year from date of purchase.
• The warranty period for rental units
begins with the first rental or 45 days from
date of shipment to the rental firm,
whichever comes first.
What we will do:
• Provide you with a new, or at our option,
a refurbished unit. The exchange unit is
under warranty for the remainder of the
original product’s warranty period.
• Proof of purchase in the form of a bill of
sale or receipted invoice which is evidence
that the product is within the warranty
period must be presented to obtain
warranty service. For rental firms, proof of
first rental is also required.
How to make a warranty claim:
• Properly pack your unit. Include any
cables, etc., which were originally provided
with the product. We recommend using
the original carton and packing materials.
• Include evidence of purchase date such as
the bill of sale. Also print your name and
address and a description of the defect.
Send via standard UPS or its equivalent to:
Thomson Inc., Product Exchange Center,
11721 B Alameda Avenue
Socorro, Texas 79927
• Insure your shipment for loss or damage.
Thomson accepts no liability in case of
damage or loss en route to Thomson.
• Pay any charges billed to you by the
Exchange Center for service not covered by
the warranty.
• A new or refurbished unit will be shipped
to you freight prepaid.
What your warranty does not cover:
• Customer instruction. (Your Owner’s
Manual provides information regarding
operating Instructions and user controls.
For additional information, ask your
dealer.)
• Installation and set-up service adjustments.
• Batteries.
• Damage from misuse or neglect.
• Products which have been modified or
incorporated into other products.
• Products purchased or serviced outside the
USA.
• Acts of nature, such as but not limited to
lightning damage.
Product Registration:
• Please complete and mail the Product
registration Card packed with your unit. It
will make it easier to contact you should it
ever be necessary. The return of the card
is not required for warranty coverage.
Limitation of Warranty:
• THE WARRANTY STATED ABOVE IS THE
ONLY WARRANTY APPLICABLE TO THIS
PRODUCT. ALL OTHER WARRANTIES,
EXPRESS OR IMPLIED (INCLUDING ALL
IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE) ARE HEREBY
DISCLAIMED. NO VERBAL OR WRITTEN
INFORMATION GIVEN BY THOMSON INC.,
ITS AGENTS OR EMPLOYEES SHALL CREATE
A GUARANTY OR IN ANY WAY INCREASE
THE SCOPE OF THIS WARRANTY.
• REPAIR OR REPLACEMENT AS PROVIDED
UNDER THIS WARRANTY IS THE EXCLUSIVE
REMEDY OF THE CONSUMER. THOMSON
INC. SHALL NOT BE LIABLE FOR
INCIDENTAL OR CONSEQUENTIAL
DAMAGES RESULTING FROM THE USE OF
THIS PRODUCT OR ARISING OUT OF ANY
BREACH OF ANY EXPRESS OR IMPLIED
WARRANTY ON THIS PRODUCT. THIS
DISCLAIMER OF WARRANTIES AND
LIMITED WARRANTY ARE GOVERNED BY
THE LAWS OF THE STATE OF INDIANA.
EXCEPT TO THE EXTENT PROHIBITED BY
APPLICABLE LAW, ANY IMPLIED
WARRANTY OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE ON
THIS PRODUCT IS LIMITED TO THE
APPLICABLE WARRANTY PERIOD SET
FORTH ABOVE.
How state law relates to this warranty:
• Some states do not allow the exclusion nor
limitation of incidental or consequential
damages, or limitations on how long an