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If this happens: Try this:
XMp3 radio shuts off unexpectedly. Check whether you’ve set the sleep timer, and set it to “Off,” if
desired. If you’re in a car, check whether “Vehicle Mode/Delayed
Power Off” is set, and set it to “Off,” if desired.
There is no power or XMp3 radio shuts
off quickly.
Check the battery level; it may be low. Charge the battery for 8
hours.
You do not receive all the XM
channels you subscribed to.
Check that you have not skipped any channels. If you still do not
receive all channels, your XMp3 may not be properly activated.
Contact XM Listener Care.
No audio or poor audio. Check all cables and secure connection between connectors on
your XMp3 radio and your stereo system for a firm and secure
connection.
No song title or artist name is
displayed.
The information may not be available or updates may be in
progress.
No audio when listening to XMp3
radio through an FM radio.
Check that your XMp3 radio and your radio are tuned to the
same FM frequency.
Audio fades or has static when
listening through your vehicle’s FM
radio.
Set your XMp3 radio and FM radio to another frequency.
Controls do not respond. Check whether the power switch is in the “hold” position. If so,
slide it to the center position to unlock the controls.
The controls still refuse to respond,
the display does not change, or
the backlight does not turn off as
expected.
To reset your XMp3 radio slide and hold the power button down
for 3 seconds. If this doesn’t work remove and re-insert the
battery.