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FAQ - Frequently Asked Questions
Sound
Radio
Wi-Fi
WADM (Wireless Audio Device Manager)
Compatibility
Philips Streamium Wireless
Music Products
The Philips Wireless Music Centers (WAC700/7000/7500,WAC3500D) are
compatible with any Philips Wireless Music Stations (WAS700/7000/7500)
I have problems installing
WADM or launching
WADM after installation,
what do I do?
• Ensure that the operating system of the PC meets the requirements (see
PC connection requirements in user manual).
• Ensure that the Microsoft Windows Media Player is installed on the PC
(see Install Windows Media Player 11 in user manual).
• Ensure that the PC is virus-free.
I cannot use all the WADM
functions, what do I do?
Temporarily disable the antivirus software on the PC, as it may affect the
WADM functions.
Is there a maximum
distance of transmission
between a Center and the
Music Station for effective
streaming?
Yes.The maximum distance of Wi-Fi transmission is 250m measured in open
spaces. However, in a home environment, where solid obstacles such as
walls and doors are present, the effective transmission distance is reduced
to 50-100m. Reposition the devices if you experience transmission
problems.
During the first time set-
up, the display on the
Music Station shows
SEARCHING FOR
CENTER, what do I do?
Follow the instructions for the set-up with a Center.
How do I avoid Wi-Fi
interferences from other
devices that operate in the
same (2.4GHz) frequency
spectrum, such as Dect
phones or Bluetooth
devices?
• Move the Music Station (and the Center, if applicable) at least 3m away
from such devices.
• Use a WEP/WPA encryption key when you create the wireless
connection your PC / home network (see Create wireless connection
in the user manual).
• Change the operating channel on the interfering devices.
• Turn the devices in different directions to minimize interference.
The wireless firmware
update failed, what do I
do?
1 Ensure that the PC is connected to the Internet.
2 Use an Ethernet cable (sold separately) to connect the Music Station to
the PC.
3 On the PC, launch the WADM on the PC to update the firmware (see
Update in the user manual).
The radio reception is
poor, what do I do?
• Adjust the antenna for better reception.
• Increase the distance between the Music Station and TV or VCR devices.
I cannot hear any sound or
the sound is poor, what do
I do?
• Press + VOL - to increase the volume.
• Press the MUTE button again to reactivate the sound output.
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