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problem solution
usb does not – you are using an unsuitable usb cable.
connect/function use the supplied usb cable only.
– cable connections incorrect / loose.
check that all connections are correct and well
inserted on the psa player and your computer.
– usb driver not installed.
check that you have installed the usb driver
plug-in provided from the psa installation cd rom.
– wrong Windows / MacOS version.
your computer must be equipped with
Windows 98 / Me / 2000 & XP or MacOS 8.6-9.x.
– usb not enabled.
check the BIOS set-up: usb has to be enabled.
unable to download – battery low and/or connection between the
files to player player and computer is loose.
check battery status and usb cable connection.
– drivers not installed.
check you have installed the drivers provided
from the psa installation cd rom.
– current psa does not download windows
media audio for mac users.
check out www.nike-philips.com for updates.
– electrostatic discharge.
remove battery and replace after several seconds.
incomplete track download – usb connection broken during downloading.
check the usb connection, delete the file on the
psa via musicmatch and download track again.
26 helpful tips
ACT210eng 12/7/02 10:58 Page 26