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6 Troubleshooting
Warning
Never remove the casing of this DVD Player. •
To keep the warranty valid, never try to repair the system yourself.
If you encounter problems when using this DVD Player, check the
following points before requesting service. If the problem remains
unsolved, go to the Philips web site www.philips.com/welcome.
When you contact Philips, ensure that your DVD Player is nearby
and the model number and serial number are availabl
e (see ‘Get
started’ on page
21).
No power
Ensure that both plugs of the mains cord are properly
connected.
Ensure that there is power at the AC outlet.
Check if the built-in battery is drained.
Distorted picture
Clean the disc. With a clean, soft, lint-free cloth, wipe the disc
outwards from the center.
Make sure that the video output format of the disc is
compatible with the TV.
Change the video output format with
DVD AV OUT to match
your TV or program.
The LCD is manufactured using high precision technology. You
may, however, see tiny black points and/or bright points(red,
blue, green) that continuously appear on the LCD. This is a
normal result of the manufacturing process and does not
indicate a malfunction.
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