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6 Troubleshooting
Warning
Risk of electric shock. Never remove the casing of this player. •
To keep the warranty valid, never try to repair the system yourself.
If you encounter problems when using this player, check the following
points before requesting service. If the problem remains unsolved,
register your player and get support at www.philips.com/welcome.
No power
Ensure that both plugs of the mains cord are properly
connected.
Ensure that there is power at the AC outlet.
Check if the built-in battery is drained.
Distorted picture
Clean the disc. With a clean, soft, lint-free cloth, wipe the disc
outwards from the center.
Make sure that the video output format of the disc is
compatible with the TV.
Change the video output format to match your TV or program.
The LCD is manufactured using high precision technology. You
may, however, see tiny black points and/or bright points(red,
blue, green) that continuously appear on the LCD. This is a
normal result of the manufacturing process and does not
indicate a malfunction.
No sound
Ensure that the AV cable is connected correctly.
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PET716_12_Book 1.indd Sec1:31PET716_12_Book 1.indd Sec1:31 2008-08-08 4:25:58 PM2008-08-08 4:25:58 PM