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12 Troubleshooting
Warning
Never remove the casing of this apparatus. •
To keep the warranty valid, never try to repair
the system yourself.
If you encounter problems when using this
apparatus, check the following points before
requesting service. If the problem remains
unsolved, go to the Philips web site (www.
philips.com/welcome). When you contact
Philips, ensure that the apparatus is nearby
and the model number and serial number are
available.
No power
Ensure that the AC power plug of the •
unit is connected properly.
Ensure that there is power at the AC •
outlet.
To save power, the system switches •
off automatically 15 minutes after track
play reaches the end and no control is
operated.
No sound or poor sound
Adjust the volume.•
Disconnect the headphones.•
No response from the DCM250
Disconnect and reconnect the AC power •
plug, then turn on the system again.
Remote control does not work
Before pressing any function button, fi rst •
select the correct source with the remote
control instead of the main unit.
Reduce the distance between the remote •
control and the DCM250.
Insert the battery with its polarities (+/– •
signs) aligned as indicated.
Replace the battery.•
Aim the remote control directly at the •
sensor on the front of the DCM250.
No disc detected
Insert a disc.•
Check if the disc is inserted upside down.•
Wait until the moisture condensation at •
the lens has cleared.
Replace or clean the disc.•
Use a fi nalized CD or correct format disc.•
Cannot display some fi les in USB device
The number of folders or fi les in the USB •
device has exceeded a certain limit. This
phenomenon is not a malfunction.
The formats of these fi les are not •
supported.
USB device not supported
The USB device is incompatible with the •
DCM250. Try another one.
Poor radio reception
Increase the distance between the •
DCM250 and your TV or VCR.
Fully extend the FM antenna.•
Timer does not work
Set the clock correctly.•
Switch on the timer.•
Clock/timer setting erased
Power has been interrupted or the power •
cord has been disconnected.
Reset the clock/timer.•