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Frequently asked questions
No signal bar displays on the screen.
•The handset is out of range. Move it closer to the base station.
•If the handset displays [Unregistered], register your handset
(See the section on Register the handsets).
If I fail to register the additional handsets to the base
station, what do I do?
Your base memory is full. Unregister the unused handsets and try
again.
No dialing tone
•Check your phone connections.
•The handset is out of range. Move it closer to the base station.
I cannot change the settings of my voice mail, what do I do?
The voice mail service is managed by your service provider but
not the phone itself. Contact your service provider to change the
settings.
No display
•Ensure the batteries are charged.
•Ensure there are power and phone connections.
The handset on the charger does not charge.
•Ensure the batteries are inserted correctly.
•Ensure the handset is placed properly on the charger. The
battery icon animates when charging.
•Ensure the docking tone setting is turned on. When the handset
is placed correctly on the charger, you can hear a docking tone.
•The charging contacts are dirty. Disconnect the power supply
rstandcleanthecontactswithadampcloth.
•Batteries are defective. Purchase new ones from your dealer.
Bad audio (crackles, echo, etc.)
•The handset is nearly out of range. Move it closer to the base
station.
•The phone receives interference from the nearby electrical
appliances. Move the base station away from them.
•The phone is at a location with thick walls. Move the base away
from them.
The handset does not ring.
Ensure the handset ringtone is turned on.
The caller ID does not display.
•The service is not activated. Check with your service provider.
•The caller’s information is withheld or unavailable.
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Register your product at www.philips.com/welcome
Need help?
User manual / online help
www.philips.com/support
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© 2012 Koninklijke Philips Electronics N.V.
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