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How to claim
Should your Philips product fail within the guarantee period, please return it to
the retailer from whom it was purchased. In most cases the retailer will be able
to satisfactorily repair or replace the product.
However, should the retailer not be able to conclude the matter satisfactorily, or if
you have other difficulties claiming under this guarantee, please contact
The Guarantee Controller
Philips New Zealand Ltd.
4P.O. Box 41.021
Auckland
3 (09) 84 94 160
fax 3 (09) 84 97 858
NEWZEALAND
Guarantee and Service for New Zealand
Thank-you for purchasing this quality Philips product.
Philips New Zealand Ltd guarantees this product against defective components
and faulty workmanship for a period of 12 months. Any defect in materials or
workmanship occurring within 12 months from the date of purchase subject to the
following conditions will be rectified free of charge by the retailer from whom this
product was purchased.
Conditions
1. The product must have been purchased in New Zealand. As proof of purchase,
retain the original sales docket indicating the date of purchase.
2. The guarantee applies only to faults caused by defective components, or faulty
workmanship on the part of the manufacturer.
3. The guarantee does not cover failures caused by misuse, neglect, normal wear
and tear, accidental breakage, use on the incorrect voltage, use contrary to
operating instructions, or unauthorised modification to the product or repair by
an unauthorised technician.
4. Reasonable evidence (in the form of a sales docket) must be supplied to indi-
cate that the product was purchased no more than 12 months prior to the date
of your claim.
5. In the event of a failure, Philips shall be under no liability for any injury, or any
loss or damage caused to property or products other than the product under
guarantee.
This guarantee does not prejudice your rights under common law and statute, and
is in addition to the normal responsibilities of the retailer and Philips.