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8 Troubleshooting
E Caution
Never remove the casing of this apparatus. •
To keep the warranty valid, never try to repair the system yourself.
If you encounter problems when using this apparatus, check the
following points before requesting service. If the problem remains
unsolved, go to the Philips web site (www.philips.com/support).
When you contact Philips, ensure that your apparatus is nearby and
the model number and serial number are available.
No power
Ensure that the AC power plug of the apparatus is connected •
properly.
Ensure that there is power at the AC outlet. •
No sound
Adjust the volume. •
No response from the apparatus
Disconnect and reconnect the AC power plug, then turn on the •
apparatus again.
Use a ball pen to press the reset button on the rear of the •
apparatus to restore factory settings. This operation resets all
settings except the clock.
Poor radio reception
Increase the distance between the apparatus and your TV or •
VCR.
Fully extend the antenna. •
Connect an outdoor antenna instead. •
Timer does not work
Set the clock correctly. •
Switch on the timer. •