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Version 1.3: 1
st
July 2009
PHILIPS CONSUMER ELECTRONICS
WARRANTY POLICY FOR AUSTRALIA
Effective 1st July 2009
Philips provides its Consumer Electronics products with a 1 Year Manufacturers Warranty.
The benefits given to the purchaser by this warranty are in addition to all other rights and remedies,
which the purchaser has in respect of the product under the Trade Practices Act or other Commonwealth
or State Law.
The conditions contained in this warranty replace and override the provision of the Philips World-Wide Guarantee
for products purchased in Australia and used in Australia.
Please record the following information for your records and keep in a safe place.
It is essential that you retain your original purchase receipt to make a warranty claim.
Model number : ………………………………………………………
Serial number : ………………………………………………………
Date of purchase : ………………………………………………………
Retailer : ………………………………………………………
If you require assistance with the operation of the product, its features or specifications, you may call the
Philips Technology Care Centre on 1300 363 391 where support is provided by our trained staff.
If the product fails within 12 months from the date of purchase, please return the faulty product to the place of
purchase.
Conditions of Warranty
a. All claims for warranty can only be made at the place of purchase and a copy of the purchase receipt is required
for any warranty claim.
b. The warranty period is valid from the original date of purchase of the product.
c. This warranty extends only to defects in material or workmanship occurring under normal use of the product
when operated in accordance with the instructions.
d. Philips may, at its discretion choose to repair rather than replace this product.
e. If a replacement product is supplied, it is warranted for the remainder of the warranty period, from the original
date of purchase.
f. This Manufacturers Warranty is limited to 3 months for products used in commercial applications.
g. Product accessories are covered by the same warranty period. If an accessory is faulty, please contact the Philips
Technology Care Centre on 1300 363 391.
h. This Manufacturers Warranty is neither transferable nor valid in countries other than Australia.
This Warranty does not cover:-
a. Service costs arising from failure to correctly adjust the controls of the product or to observe the instructions,
or inspections that reveal that the product is in normal working order.
b. Product failures caused by misuse, neglect, accidental breakage, transit damage, un-authorised repairs or
modification by un-authorised persons, external fires, lightning strikes, floods, vermin infestation or liquid spillage.
c. Reception problems, replacement of worn or used batteries or other consumables.
d. Second hand products or refurbished products.
e. Products failure, caused by other products.