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Introduction
7
RQTT0855
7
Product service
1. Damage requiring service
The unit should be serviced by qualified service personnel if:
(a) Objects or liquids have gotten into the unit; or
(b) The unit has been exposed to rain; or
(c) The unit does not operate normally or exhibits a marked change in
performance; or
(d) The unit has been dropped or the cabinet damaged.
2. Servicing
Do not attempt to service the unit beyond that described in these operating
instructions. Refer all other servicing to authorized servicing personnel.
3. Replacement parts
When parts need replacing ensure the servicer uses parts specified by the
manufacturer or parts that have the same characteristics as the original parts.
Unauthorized substitutes may result in fire, electric shock, or other hazards.
4. Safety check
After repairs or service, ask the servicer to perform safety checks to confirm
that the unit is in proper working condition.
■ Product information
For product information or assistance with product operation:
Refer to “Customer Services Directory” on page 8.
For assistance in the continental U.S.A. in obtaining repairs please ship the
product to:
Panasonic Services Company - Customer Servicenter
Suite B 4900 George McVay Drive
McAllen, TX 78503
In Puerto Rico contact Panasonic Puerto Rico, Inc.
Tel.(787) 750-4300 Fax.(787) 768-2910
When shipping the unit carefully pack and send it prepaid, adequately insured and
preferably in the original carton.
Include a letter detailing the complaint and provide a day time phone number
where you can be reached.
IF REPAIR IS NEEDED DURING THE WARRANTY PERIOD THE PURCHASER
WILL BE REQUIRED TO FURNISH A SALES RECEIPT/PROOF OF
PURCHASE INDICATING DATE OF PURCHASE, AMOUNT PAID AND PLACE
OF PURCHASE. CUSTOMER WILL BE CHARGED FOR THE REPAIR OF ANY
UNIT RECEIVED WITHOUT SUCH PROOF OF PURCHASE.
Also, the purchaser will be responsible for shipping the unit to the above address.
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