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RQT8912
Play doesn’t start.
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This unit may not play WMA and MPEG4 that contains still picture data.
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If playing DivX VOD content, refer to the homepage where you
purchased the DivX VOD content. (Example: www.divx.com/vod)
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If a disc contains CD-DA and other formats, proper playback may not be possible.
Picture distorted.
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There may be some video distortion during search, but this is normal.
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Picture quality may worsen or some frames may be skipped when
viewing MPEG4, but this is normal.
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[DivX] Change “Source Select” in Picture Menu. (22)
Picture stops.
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Picture may stop if the DivX files are greater than 2 GB.
No picture on the LCD.
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Check connections. (8)
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Select a LCD-SIZE other than “MONITOR OFF” (No picture).
(12, Selecting how to show 4:3 aspect pictures on the LCD).
The LCD is dark.
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Select “DAYLIGHT” or adjust the brightness. (12)
LCD pixels turn black or
radiate different colors.
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The LCD is constructed with precision technology so 99.99 % of the
pixels are active, but of the remaining of 0.01 %, there are pixels that
may be black or emit light constantly. This phenomenon is not a
malfunction.
Picture doesn’t appear on
the television (or the size
of the picture seems
wrong).
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Check connections. (26)
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Check that the television is on.
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Check that the input mode on the television is correct.
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Check the settings in “Video—TV Aspect”. (24)
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Turn off the zooming feature on your television if you are using Zoom.
(23)
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Ensure that the unit is connected directly to the television, and is not
connected through a video cassette recorder. (26)
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Use the television to change the aspect.
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Adjust “Just Fit Zoom” in Display Menu. (23)
Menu not displayed
correctly.
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Restore the zoom ratio to a1.00. (23)
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Set “Subtitle Position” in Display Menu to “0”. (23)
Auto zoom function does
not work well.
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Turn off the zooming feature on your television.
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Use the other preset aspect ratios or manual adjustment.
(23)
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Zoom function may not work well, especially in dark scenes and may
not work depending on the type of disc.
Sound distorted.
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Select “Off” in “Advanced Surround”. (13)
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Move unit away from mobile phones.
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Noise may occur when playing WMA or MPEG4 files.
Effects do not work.
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Some audio effects do not work or have less effect with some discs.
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H.Bass, Advanced Surround and Sound Enhancement do not work if
you have changed the play speed.
No sound from the unit’s
speaker.
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The speaker is off if the LCD is closed or headphones are connected.
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Turn up the volume. (10)
No sound from other speakers.
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Check all connections and settings. (26)
No sound when you
change the play speed.
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There may be a pause in sound. This is not a malfunction.
No sound.
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[DivX] Audio may not be output due to how files were created. (7)
Specific operation impossible or incorrect
Picture incorrect
Sound incorrect
Troubleshooting guide
Troubleshooting guide
P2-35 e.fm Page 30 Friday, December 29, 2006 5:46 PM