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Limited Warranty Coverage
If your product listed below does not work properly because of a defect in materials or
workmanship, Panasonic Consumer Electronics Company or Panasonic Sales
Company (collectively referred to as “the warrantor”) will, for the length of the period in-
dicated on the chart below, which starts with the date of original purchase (“warranty
period”), at its option either (a) repair your product with new or refurbished parts, or (b)
replace it with a new or a refurbished product. The decision to repair or replace will be
made by the warrantor.
During the “Labor” warranty period there will be no charge for labor. During the “Parts”
warranty period, there will be no charge for parts. You must mail-in your product during
the warranty period. This Limited Warranty excludes both parts and labor for batteries,
antennas, and cosmetic parts (cabinet). This warranty only applies to products pur-
chased and serviced in the United States or Puerto Rico. This warranty is extended
only to the original purchaser of a new product which was not sold “as is”. A purchase
receipt or other proof of the original purchase date is required for warranty service.
To obtain service in the USA please contact:
Panasonic Services Company, Panasonic Plus Department
20421 84th Avenue South
Kent, WA 98032
Tel: 1-800-833-9626 Fax: 1-800-237-9080
For assistance in Puerto Rico call Panasonic Sales Company (787)-750-4300 or
fax (787)-768-2910.
When shipping the unit carefully pack and send it prepaid, adequately insured and
preferably in the original carton. Include a letter detailing the complaint and provide a
day time phone number where you can be reached.
Customer Services Directory
Limited Warranty Limits And Exclusions
This warranty ONLY COVERS failures due to defects in materials or workmanship,
and DOES NOT COVER normal wear and tear or cosmetic damage. The warranty
ALSO DOES NOT COVER damages which occurred in shipment, or failures which are
caused by products not supplied by the warrantor, or failures which result from acci-
dents, misuse, abuse, neglect, mishandling, misapplication, alteration, faulty installa-
tion, set-up adjustments, misadjustment of consumer controls, improper maintenance,
power line surge, lightning damage, modification, introduction of sand, humidity or liq-
uids, commercial use such as hotel, office, restaurant, or other business or rental use
of the product, or service by anyone other than a Factory Servicenter or other
Authorized Servicer, or damage that is attributable to acts of God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIMITED
WARRANTY COVERAGE”.
THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL
DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT
OF ANY BREACH OF THIS WARRANTY. (As examples, this excludes damages for
lost time, cost of having someone remove or re-install an installed unit if applicable,
travel to and from the servicer, loss of or damage to media or images, data or other
memory or recorded content. The items listed are not exclusive, but are for illustration
only.)
ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTY OF
MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED WARRAN-
TY.
Some states do not allow the exclusion or limitation of incidental or consequential dam-
ages, or limitations on how long an implied warranty lasts, so the exclusions may not
apply to you.
This warranty gives you specific legal rights and you may also have other rights which
vary from state to state. If a problem with this product develops during or after the war-
ranty period, you may contact your dealer or Servicenter. If the problem is not handled
to your satisfaction, then write to the warrantor's Consumer Affairs Department at the
addresses listed for the warrantor.
PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED WARRAN-
TY, ARE YOUR RESPONSIBILITY.
6
ONLY FOR U.S.A.
Panasonic Audio Products Limited Warranty
Panasonic Consumer Electronics Company,
Division of Matsushita Electric Corporation of America
One Panasonic Way Secaucus, New Jersey 07094
Panasonic Sales Company, Division of Matsushita Electric
of Puerto Rico, Inc.
Ave. 65 de Infantería, Km. 9.5
San Gabriel Industrial Park, Carolina, Puerto Rico 00985
For Product Information, Operating Assistance, Literature Request,
Dealer Locations, and all Customer Service inquiries please contact:
1-800-211-PANA (7262), Monday–Friday 9 am–9 pm;
Saturday–Sunday 9 am–7 pm, EST.
Web Site: http://www.panasonic.com
You can purchase parts, accessories or locate your nearest servicenter by
visiting our Web Site.
Service in Puerto Rico
Matsushita Electric of Puerto Rico, Inc. Panasonic Sales
Company/Factory Servicenter:
Ave. 65 de Infanteria, Km. 9.5, San Gabriel Industrial Park, Carolina,
Puerto Rico 00985
Phone (787) 750-4300 Fax (787) 768-2910
Accessory Purchases:
1-800-332-5368 (Customer Orders Only)
Panasonic Services Company 20421 84th Avenue South, Kent, WA 98032
(6 am to 5 pm Monday–Friday; 6 am to 10:30 am Saturday; PST)
(Visa, MasterCard, Discover Card, American Express, Check)
Product or Part Name
Radio, Clock Radio, Radio with Tape Player or
Recorder, Portable CD Player, Headphone
Stereo, Tape Recorder, Speaker
Rechargeable batteries (in exchange for
defective item)
SD Memory Card (in exchange for
defective item)
Parts
One (1) Year
Ten (10) Days
Ninety (90) Days
Labor
One (1) Year
Not Applicable
Not Applicable