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13. TROUBLESHOOTING
If the player couldn’t play normally, please use trouble shooting guide to help you.
Symptom
The player cannot be turned on
Please check the battery capacity.
Please check if the device’s procedure is damaged.
The player crashes Press RESET button to start the player.
The player cannot work
Please check the battery capacity.
Please check if HOLD mode is set.
Please check volume is set to “0” and make sure that earphones are
connected properly and clean.
Corrupted music data will make noise in some extent even be played
abnormally; make sure the les are full.
Please choose FAT le system in dialogue box when formatting disk.
The player cannot upload /download
les; no disk icon in computer
Please check USB cable is correctly connected.
Please re-install properly driver.
The player cannot record
Please check if memory is sufcient.
Please check the battery capacity.
Strange characters are displayed on
screen
Please check if the correct language is selected.
If you encounter other difculties in warranty, please contact our company.