Midland Radio WR11 Portable Radio User Manual


 
Model WR11 Owner’s Manual
Page 3
www.midlandradio.com
MIDLAND Radio Corporation will repair or replace, at its option without charge, your WR11 All Hazards Alert
Weather Radio which fails due to a defect in material or workmanship within ONE year following the initial con-
sumer purchase. This warranty does not include any antennas, which may be a part of or included with the war-
ranted product, or the cost of labor for removal or re-installation of the product in a vehicle or other mounting.
Accessories have a 90 day warranty from date of purchase, including any adapters. Performance of any obliga-
tion under this warranty may be obtained by returning the warranted product, prepaid freight, along with proof of
purchase to:
Midland Radio Corporation
Warranty Service Department
5900 Parretta Drive
Kansas City, MO 64120
This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state.
One Year Limited Warranty
One Year Limited Warranty
* If you have a problem which you believe requires service, please call first and speak with a service technician.
Many problems can be remedied over the phone without returning the unit for service.
For Technical Support Contact:
Midland Radio Corporation
5900 Parretta Drive
Kansas City, Missouri 64120
Phone: (816) 241-8500
Fax: (816) 241-5713
E-mail: mail@midlandradio.com
Website: www.midlandradio.com
If after talking with technical support you still feel your unit needs to be returned for service, follow the below instructions:
1. Pack the unit in its original packaging. Then pack the original package in a suitable shipping carton.
Caution: Improper packing may result in damage during shipment.
2. Include the following:
a. full description of any problems
b. daytime telephone number, name & address
3. For warranty service include a photocopy of the bill of sale from an authorized dealer or other proof of pur-
chase showing the date of sale.
4. You do not need to return accessory items (batteries, owners manual) unless they might be directly related
to the problem.
5. A flat rate of $25.00 will apply to repairs not covered by warranty or units that are over one year old. Send
only cashier’s check, money order, Master Card or Visa Card number.
Send to:
Midland Radio Corporation
5900 Parretta Drive
Kansas City, Missouri 64120
Service and Technical Support
Service and Technical Support
PLEASE NOTE:
The above warranty applies only to merchandise purchased in the
United States of America or any of the territories or possessions thereof, or from a
U.S. Military exchange. For warranty coverage on merchandise purchased else-
where ask your dealer.