Filter
Top Products
Color LCD MP3 Player V10M10_IM_EN_03032008
- 16 -
TROUBLESHOOTING
• No power: Please check if it is power ON
• No sound from the earphone: 1. Make sure the volume
level is not set to “0”. 2. Check if the earphone is properly
connected to the player. 3. Check if the music file is
corrupted. Try again with other music files.
• Error message: “Warning File Format Error”: Please try
the following: Turn the Power ON/OFF safety switch to
OFF. Connect the player to the PC and remove the file
that is corrupted or non-standard audio/video file on the
player. Disconnect the player from the computer and try
again.
• What is the common file type that is causing the
“Warning File Format Error” error? When any file type
is not supported by the player is detected, the error
message will occur. If this error occurred on a video file,
try to convert the video file by using the SMV Converter
and try again.
• Cannot transfer music: 1. Check if the USB cable is
working properly. 2. Make sure the product drivers has
been installed correctly (if require). 3. Check if the
computer USB port is working properly. Restart the
computer and try again.