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technical
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jbl On TOUR
™
XTb
Symptom Possible Problem Solution Note
There is no sound from your
JBL On Tour XTB speaker.
There is no power to the unit.
The source selection is incorrect.
The source device is not capable of
sending music via Bluetooth technology.
Make sure the wall power outlet or power strip has
power; make sure all switches for the outlet/power
strip are on and that all switches for the speaker
system are on.
Ensure that the auxiliary cable is properly connected
to an external audio device.
Turn up the volume.
Check the system with a known good source.
Connect the Aux In cable to the headphone jack on
your audio device.
Replace the source device with a Bluetooth wireless
technology enabled source device.
Is the LED on? If the LED is not on,
power is not getting to your JBL On
Tour XTB system.
Try the solutions shown.
Sound comes from only one side/
channel.
The audio cable is not seated properly. Make sure the Aux In cable is seated all the way into
the JBL On Tour XTB system.
If you want to use a longer cable,
make sure it’s a 3.5mm mini-jack
stereo male-to-male cable.
There is distortion (static, crack-
ling or hissing sounds).
The noise may be caused by interfer-
ence from a monitor, cell phone or other
transmitting device.
Turn the monitor or other device off to see whether the
noise is eliminated.
Move the JBL On Tour XTB cables farther away from
the monitor or other device.
There is too much bass or treble. The JBL On Tour XTB system is being
overdriven by an amplified audio source.
Ensure that the JBL On Tour XTB system is connected
to an appropriate source device.
Make sure that all signal cables
are inserted snugly into receptacles.
The volume level may be too high. Check the volume of the source device. Some
devices will distort the output signal if the volume is
set to maximum.
Check the EQ setting on your source
device.
JBL, Inc., recommends that the source device EQ be
set to Flat or Off.
Your JBL On Tour XTB speaker
emits a loud hum or buzzing noise.
The input cable is not plugged in properly. Check the input cable connection.
The speaker experiences radio
frequency interference or picks
up a radio station.
The input cable may be
picking up interference.
Wrap up excess input cable in order to make it as
short as possible.
When streaming music using
Bluetooth technology, the sound
from the JBL On Tour XTB
speaker lacks stereo quality.
There is a Bluetooth compatibility issue
between the JBL On Tour XTB unit and
the source device.
Ensure that the source device has the latest software.
Turn both the JBL On Tour XTB unit and the source
device both off and on to reset them.
Some source devices have known
functional issues with the JBL
On Tour XTB system.
Manufacturer JBL, Inc.
Model JBL On Tour
™
XTB
Drivers (Tweeter) 25mm (1")
Power 2 x 8 Watts at 1% THD
Diameter 165mm (6-1/2")
Height 41mm (1-5/8")
Weight 0.6kg (1.3 lb)
Battery Size AA
Battery Type Alkaline, NiMH
Input Impedance >10k Ohms
Signal-to-Noise Ratio >85dB
Frequency Response 100Hz – 20kHz
Power (USA/Canada) 120 Volts, 60Hz AC
Power (Europe/UK) 220 – 230 Volts, 50Hz
or 60Hz AC
Power (Japan) 100 Volts, 50Hz or 60Hz AC
Power (Australia) 240 Volts, 50Hz or 60Hz AC
Maximum Power 25 Watts
Consumption
UL/CUL/CE-Approved
troubleshootinG
sOUnd QUaliTY
English
0050CSK - JBL On Tour XTB v14.indd 9 09/10/08 14:15:36