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TROUBLESHOOTING
Symptom Possible reason Solution
Unit won’t turn on
Device does not
respond to the
unit and/or
device is playing
but no sound
comes out
AC adaptor isn't plugged
into a working wall socket
or not plugged into the
power jack on back of the
unit
Unit is not properly
connected to power
source and/or Power
Button is not ON/device is
paused
Plug the AC adaptor into a
working wall socket and plug the
connector into the supply jack on
the unit. Make sure any associated
wall switch that controls the outlet
the is ON.
Make sure the unit is properly
connected to AC power source.
Check that the Power Button is lit
up, indicating the unit is ON. Try
adjusting volume on unit and
audio device. Press the Mode
Button to select the Lightning
dock (iPod), USB or FM mode.
Also try pressing the Play/Pause
Button.
Erratic
performance
No sound
Sound distorted
Device doesn’t
charge up
External interference
Volume is too low
Volume is too high
Sound source is distorted
Unit is not properly
connected to AC power
Move unit away from potential
sources of external interference such
as computers, modems, wireless
devices (routers) or fluorescent light.
Turn volume up on your device
Turn volume down on your device
If the original sound file (MP3) is old
or of poor quality, distortion and noise
are easily noticed with high-power
speakers. Try upgrading file from a
trusted source such as iTunes.
Please make sure the unit is
connected to a working power outlet.
The unit will not charge while
operating on backup battery
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SLEEP MODE
Sleep mode lets you sleep to your playing Lightning docked or USB
connected iPhone or iPod or to FM radio. Press the Sleep Button as
needed to cycle to the desired sleep duration: 120, 90, 60, 30 or 15
minutes or OFF (turns sleep mode off). Press the or Button on the
unit to adjust sleep listening level. The unit will revert to normal volume
level when sleep mode ends. Press the Sleep Button during sleep to view
the remaining sleep time; press again to set sleep to next (lower) sleep
duration.
MAINTENANCE
• Place the unit on a level surface away from sources of direct sunlight or
excessive heat.
• Protect your furniture when placing your unit on a natural wood and
lacquered finish. A cloth or other protective material should be placed
between it and the furniture.
• Clean your unit with a soft cloth moistened only with mild soap and water.
Stronger cleaning agents, such as Benzene, thinner or similar materials can
damage the surface of the unit.
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