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Trouble Shooting
5
Unit doesn’t respond
(no power)
iPod cannot dock
properly
AC adaptor isn’t plugged to a wall outlet or
the connector is not plugged into the power
supply jack on the back of the unit
Wall outlet is not functioning
Plug the AC adaptor into a wall outlet and plug the connector into
the power supply jack on the unit
Plug another device into the same outlet to confirm the outlet is working
Playing iPod but no
sound
iPod is not docked properly
iPod is not docked properly
Using no or wrong iPod insert
Remove your iPod from the connector and check for any
obstruction on the connectors in the dock and on your iPod.
Then reseat it in the dock.
iPod didn’t charge
up
iPod is not docked properly
Remove your iPod from the connector and check for any
obstruction on the connectors in the dock and on your iPod.
Then reseat it in the dock.
Sound is distorted
Volume level is set too high
Decrease the unit volume
Sound source is distorted
If you are playing your iPhone, you may
encounter TDMA noise
Set your iPhone to Airplane mode. Note that doing so disables
the phone until airplane mode is turned off.
If iPod original sound source is poor quality, distortion and noise
are easily noticed with high-power speakers.
Try a different audio source such as a music CD.
Remove your iPod from the connector and check for any
obstruction on the connectors in the dock and on your iPod.
Then reseat it in the dock.
iPod is locked up
Using 1
st
or 2
nd
generation iPod, iPod Shuffle or
other device
Your iPod is not playing
Press play button on your iPod to play it manually.
Please make sure your iPod is working properly before docking
it to the unit. Please refer to your iPod manual for detail.
Solution
Symptom
Possible Problem
Make sure the dock insert is the proper fit for your iPod
Please connect them with Line-in.
iPod is locked up/frozen
iPod battery has problem
Please make sure your iPod is working properly before docking
it to the unit. Please refer to your iPod manual for details.
If you are using an iPod Shuffle or external sound source like
older generation iPod, try reducing the output volume on the
device itself. Also, try turning bass boost OFF.