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Troubleshooting guide
The player does not work
Check the capacity of the battery. One 1.5V AAA size
battery is required.
Check the polarity ( and ) of the battery.
Note: You may use any 1.5V AAA size battery, but
alkaline battery tends to last longer.
You can also use a rechargeable AAA size 1.2V Ni-Cd
battery.
The buttons are not
functioning
Check the HOLD function setting. When the HOLD
function is on. All buttons are locked.
Try reinstalling the battery to reinitialize the player.
Unable to download data
Ensure the USB cable is properly connected to your PC and
the player.
Check that the USB driver is installed
Ensure that there is enough memory to store music or data
file(s)
Lost data
Occasionally some parts of a data stream may be damaged
owing to instability of power while downloading files. In
such case, format to initialize the memory in the player by
the utility MP3 Player.
Player is not recognized by
the PC
Check if the USB cable is connected properly, and if the
player is on.
Check that the USB driver is installed.
Player is not responding and
not functioning
Refer to MSCN Firmware Download in Software Utilities