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48 Tips and Troubleshooting
If You Want to Disconnect iPod, but the Screen Says
“Do Not Disconnect”
•If iPod is transferring music, wait for the transfer to complete.
•Select iPod in the iTunes Source list and click the Eject button.
•If iPod disappears from the iTunes Source list, but you still see the “Do Not
Disconnect” message on the iPod screen, go ahead and disconnect iPod.
•If iPod doesn’t disappear from the iTunes Source list, click the Safely Remove
Hardware icon in the system tray and select your iPod. If you still see the “Do
Not Disconnect” message, restart your PC and eject iPod again.
If Your iPod Isn’t Playing Music
•Make sure the Hold switch is off.
•If you’re using the iPod Remote, make sure the remote’s Hold switch is off.
•Make sure the headphones connector is pushed in all the way.
•Make sure the volume is adjusted properly.
•If that doesn’t work, push the Play/Pause button. Your iPod may be paused.
•If you’re using the iPod Dock, be sure the iPod is seated firmly in the Dock and
make sure all cables are connected properly.
•If you are using the Dock Line Out port, make sure your external speakers or
stereo are turned on and working properly.
034-2616-A.book Page 48 Thursday, July 8, 2004 12:36 PM