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FAQ
Function Operation
Related Questions
What if all of the buttons
are unavailable?
Check to see if it is set on
HOLD enabled status (set).
What happens if power
suddenly goes off during FM
play or music play?
The battery may be low,
leading to system power
OFF.
Check the battery life indica-
tor on the LCD.
File Upload and
Download Related
Questions
Why can’t my PC find my
MP3?
The USB port of the PC is
malfunctioning (mechanical
damage of insufficient power
supply). Please restart the
computer or reinstall the sys-
tem software, or driver instal-
lation fails to recognize the
MP3.
Why does my PC indicate
failure to connect to the play-
er, but the player clearly indi-
cates READY?
This is always caused by
the USB cable not properly
plugged in to the player. The
USB control circuit of the
player checks the 4.5V-5.0V
voltage for connection to
indicate player is normally
connected. The difference
between port length of data
cable and USB serial cable
also causes the data not to
exchange.
Why does my MP3 player
lock-up?
Once the USB cable is
unplugged during copying
music files or formatting the
MP3, the buttons will be
locked. When copying music
files, the copying progress
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displayed on the LCD of
player is the actual progress.
When the notes of the player
stop dancing, it indicates that
copy is complete. Before
unplugging the USB cable
from the PC, please ensure
that the movable disc has
been safely ejected (Eject).
Click the Safely Remove
Hardware icon at the right
bottom of the desktop to
ensure safe removal of the
hardware, or enter Windows
Explorer and find the mov-
able hard disk generated by
the detecting device, click the
right key of the mouse and
select Eject.
Solution for System
Power on Failure
If an accident occurs or the
system is halted (such as
power off) during copying
files or formatting the MP3,
please remove the battery,
and press and hold the
“
PLAY” button. The PC nor-
mally will find the MP3
hardware and install the soft-
ware automatically, and then
upgrade the firmware.
Music Playback
Questions
Debugging Method for
the Music Play Sequence:
After copying the music
files, please assign serial
numbers before the music
name (for example, 01, 02,
03 … 10 … 99), the MP3
will play files according to
the assigned serial number.
Please do not use 1 or 2 to
replace 01 or 02 etc.
Otherwise the system will
play these files last.
Why can’t I play certain
WMA files downloaded
from the internet?
The WMA files are copy-
right protected. It is recom-
mended that you make WMA
files yourself. When making
WMA files with Windows
Media Player
TM
files, please
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