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To obtain service for your product, we recommend first contacting an Etón service
representative at 800-872-2228 US, 800-637-1648 Canada or (650) 903-3866 for problem
determination and trouble-shooting. If further service is required, the technical staff will instruct
how to proceed based on whether the radio is still under warranty or needs non-warranty
service.
WARRANTY – If your product is still in warranty and the Etón service representative determines
that warranty service is needed, a return authorization will be issued and instructions for
shipment to an authorized warranty repair facility. Do not ship your radio back without obtaining
the return authorization number.
NON-WARRANTY – If your product is no longer under warranty and requires service our technical
staff will refer you to the nearest repair facility that will be able to best handle the repair. For
service outside of North America, please refer to the distributor information included at time of
purchase/receipt.
SERVICE FOR YOUR PRODUCT