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TROUBLE SHOOTING GUIDE
• The plugs and jacks are dirty. Wipe them with a cloth slightly moistened with alcohol.
• Clean the disc.
• There is no disc inside ("No Disc" appears on the screen).
• Insert the disc correctly with the playback side facing toward you.
• Clean the disc.
• A non-NTSC disc has been inserted. The unit and disc region number are incompatible.
• Condensation may have formed inside the unit due to a sudden change in temperature.
Wait about an hour for it to clear and try again.
The disc does not play.
Severe hum or noise is
heard.
• The region number of the disc doesn't match the region number of this unit.
• The function is not select DVD mode, ensure select DVD of AV IN/DVD switch.
• Clean the disc.
• The disc is scratched.
The picture is not
clear
No picture
SYMPTOM CAUSE (AND REMEDY)
• Make sure that you've select DVD mode.
• The system is in pause mode or in Slow-motion Play mode. Press the PLAY button
to return to normal play mode.
• Fast forward or fast reverse is performed. Press the PLAY button to return to normal
play mode.
• Make sure that AUDIO output and AV IN input connections are correct.
• The DTS DVD disc cannot be decoded to have speaker output.
• This unit is too hot, shut off the unit for 30 minutes to cool down.
The remote does not
function.
• Check that the AC adaptor and AC power cord is connected.
• You cannot turn on the unit.
• Remove any obstacles between the remote and the unit.
• Use the remote near the unit.
• Point the remote at the remote sensor on the unit.
• Replace all the batteries in the remote with new ones.
No power.
DVD
No sound or only a
very low-level sound is
heard.
DO NOT RETURN THIS TO THE STORE
Please call Customer Service at 1-800-252-6123 (ET)
or visit online help at http://www.1800customersupport.com
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