Frequently Asked Questions B-4
About
Recovery
Screens
If an error occurs, you may see any one of the following diagrams, indicating the
general nature of the problem.
Recovery Screen Likely Causes Suggested Action
❍ Your player’s firmware may be
corrupted.
❍ Connect your device to your
computer with the USB travel cable.
Screen 2 (below) appears.
❍ Visit www.creative.com for firmware
updates.
❍ Contact Creative Customer
Support Services for assistance
.