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The rechargeable battery is not holding a full charge.
Try charging the battery overnight (minimum 12 hours).
If you are charging the battery over USB, please note
that some laptops may stop powering the USB port
when it enters Standby or Hibernation mode.
I cannot transfer les to the player.
Ensure that your computer is running a supported
operating system.
If you are running Microsoft Windows 98 SE, ensure
that the USB driver has been properly installed.
Ensure that the supplied USB cable is securely at-
tached to the player and the PC, or try using another
USB cable.
If you have connected the player through a USB hub,
try connecting the player directly to your computer.
Ensure that the player’s memory capacity is not full.
There is no sound during playback.
Check the volume level.
Ensure that the headphones are attached securely
to the player.
The sound quality of the music is poor.
Try playing the le on your computer. If the sound
quality is still poor, try downloading the le again or
re-encoding the le yourself.
TROUBLESHOOTING