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Troubleshooting
If you have a problem with this device, please read the
troubleshooting guide below and check our website at
www.cobyusa.com for Frequently Asked Questions (FAQs)
and rmware updates. If these resources do not resolve
the problem, please contact Technical Support.
Address
Coby Electronics Technical Support
56-65 Rust Street
Maspeth, NY 11378
Email
techsupport@cobyusa.com
Web
www.cobyusa.com
Phone
800-727-3592: Mon–Fri, 8:00AM–11:00PM EST
Saturdays, 9:00AM–5:30PM EST
718-416-3197: Mon–Fri, 8:00AM–5:30PM EST
If you experience problems with the speaker
system, please take the following steps:
Check that the power cord connections to the system
and wall outlet are secure.
Check that the system has been turned on.
Check that the volume has been turned up.
Check that the correct audio mode is selected.
Check that a compatible iPod and correct connection
adapter have been inserted in the dock.
Check that the correct radio frequency is selected.