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FirmwareUpgrade
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6.Click"Start"tobeginthefirmwareupdate.
7.Theupdateiscompletewhenthegreenstatusbar
hasbeenfilled.Click"Close".
8.Disconnectyourplayerfromthecomputer.
Yourplayerwillturnonautomaticallyandupdateits
firmware.
Formoreinformationonhowtosafelyconnecttoand
disconnectfromacomputer,refertothe
sectionofthismanual.
DoNOTdisconnectyourplayerwhileitisupdating.
ConnecttoaComputer
*Youmusthaveafilecompressionutilityinstalledon
yourcomputer.
Thistroubleshootingguideaimstosaveyoutimein
caseyouexperienceanyinconveniencewiththis
digitalaudioplayer.Ifyouarestillhavingdifficulty,
pleasecontactTechnicalSupport.
Myplayerdoesnotwork.
Filetransferfailure.
Poorsoundqualityornosound.
1.Ensurethatthebatteryischarged.
2.Ensurethatthebatteryhasbeenproperlyinstalled.
1.EnsurethattheUSBdriverhasbeeninstalled
correctlyonthePC.
2.EnsurethattheUSBcableisattachedsecurelyto
boththePCandyourplayer.
3.Ensurethatyourplayer'smemorycapacitylimithas
notbeenreached.
4.Ensurethatthebatteryischarged.
1.Ensurethatthevolumelevelisnotsetto"0".
2.Ensurethatyourheadphonesareattachedsecurely
totheheadphonejack.
3.Poorsoundqualitymayresultfromcorruptorpoorly
encodedmusicfiles.Trydownloadingthemusicfile
againorencodingthefileatahigherbitrate.The
recommendedminimumbitrateforthisplayeris128
kbpsforMp3filesand64kbpsforWMAfiles.
Troubleshooting