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OTHER CARE AND HANDLING
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Technical Information
Power supply rating
Input: 100-240V 50-60Hz, 1A
Output: 20V, 2A
System size and weight
6.7"H x 12.0"W x 5.1”D (17.0 cm x 30.7 cm x 12.8 cm)
5.2 lb (2.4 kg), including battery
The dock does not open
or close properly
• Use a soft, dry cloth to wipe the outside of the dock, whether it is open or closed.
• Blow around the edges of the dock to remove any dirt or debris from the crevices.
No sound • Increase the volume setting for the system.
• Make sure the SoundDock
®
battery is charged or the system is plugged in, your iPod
®
is turned on, and
a music track is selected and playing.
• Remove your iPod from the dock, wait 5 seconds, then reseat it. You may need to do this a few times.
• With another sound device, be sure your iPod is removed from the dock and the second device is
properly connected, turned on and set to play.
• If the other sound device is connected and playing, press any button on the remote control to activate
the system. Review “Playing another sound device” on page 8.
• Unplug the SoundDock Portable system and remove the battery from the back of the system to com-
pletely shut off any power to it. Then reattach the battery and plug the system in again.
No sound and your iPod
is not charging
• Make sure your iPod is firmly seated in the dock and the SoundDock Portable system battery is charged
or the power supply is plugged in properly.
• Remove your iPod from the dock, wait 5 seconds, and return it to the dock.
• An iPod that has buttons and no click-wheel control does not recharge while it plays and may need
recharging.
• If the power supply is in use, make sure the power outlet is functioning properly.
• Unplug the SoundDock Portable system and remove the battery from the back of the system to com-
pletely shut off any power to it. Then reattach the battery and plug the system in again.
Your iPod does
not respond to the
SoundDock remote
control
• Remove your iPod from the dock, wait 5 seconds, then reseat it. You may need to do this a few times.
• Your iPod software may need to be updated.
• Try the remote from a different location. If it works there, strong lighting or other conditions may be
causing the problem. Refer to
“Using the remote” on page 7 for further details.
• Make sure nothing blocks the infrared (IR) signal path from the remote to your SoundDock Portable
system. Wipe off the small lens on the front end of the remote.
• Check the remote control battery to make sure the + side is up, as shown on page 10.
• Replace the remote control battery.
• Unplug the SoundDock Portable system and remove the battery from the back of the system to com-
pletely shut off any power to it. Then reattach the battery and plug the system in again.
Problem What to do