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Maintaining Your Companion
®
2 Speakers
12
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If this does not solve your problem, disconnect the speakers
and contact your local Bose
®
dealer to arrange for service. Or, to
contact Bose directly, refer to the list included with your system.
Limited warranty period
The Companion
®
2 multimedia speaker system is covered by a
limited one-year transferable warranty.
Details of the coverage are provided on the Product Registration
Card that came with your speakers. Please fill out the card and
mail it to Bose. Failure to do so will not affect your warranty
rights.
Only one
speaker
plays
Incomplete
connections
See Figure 4 on page 9 for proper
speaker cable connection. Also
be
sure the cable is plugged in
completely.
Monophonic
sound
source
Check your sound source. If it is
mono
(only one channel), you need
to use a mono-to-stereo adapter to
get sound
from both speakers. Call
Bose service.
The sound
is distorted
Volume setting Decrease the volume on your
sound source and increase the
volume on the speakers.
Background
noise when no
audio source
is playing
Volume setting Decrease speaker volume and
increase the volume setting on your
other sources to maintain your
preferred listening level.
Problem Cause Solutions