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When I connect my iPod to my computer,nothing happens.
•Make sure you have the required computer and software.
See “What are the iPod for Windows system requirements?”above.
•Open MUSICMATCH Jukebox and choose “Download files to
portable devices”from the File menu.You should see the iPod icon
in the devices window.
•If that doesn’t work,check the FireWire connections.Unplug the
FireWire cable at both ends and make sure no foreign objects are
in the FireWire ports.Then plug the cable back in securely.Use
only the Apple 6-pin to 6-pin FireWire cable and 6-pin to 4-pin
adapter (if necessary).
•If that doesn’t work,your iPod may need to be reset.Connect iPod
to the iPod Power Adapter and connect the adapter to a working
electrical outlet.Then press and hold the Play and Menu buttons
for at least 5 seconds,until the Apple logo appears.
•If that doesn’t work,restart your computer.
•If that doesn’t work,you may need to restore the iPod software.
To download the iPod Software Updater application,go to
www.apple.com/ipod
For more information,go to the iPod support site at
www.apple.com/support/ipod
Tips and troubleshooting
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