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X’s-Drive II
+
VP2160
14
12. Troubleshooting.
WARNING
Under no circumstances should you try to repair the system yourself, as this will
Invalidate the warranty. Do not open the system as there is a risk of electronic shock.
If a fault occurs, first check the points listed below before taking the system for repair.
If you are unable to remedy a problem by following these hints ,consult Your dealer or
service center.
Problem USB Connection issues
Under Windows 98SE, the VP2160 should not be connected to the system before
the driver has been installed.
If using a USB port in the front of your computer, try a USB port in the back. Front
USB ports are often from non-powered.
If using a laptop computer and a docking station, try connecting without the
docking station.
Solutions
If you cannot see the files on the device after copied files to VP2160 via USB from
computer , You must properly remove ( un-mount) your VP2160 from the
computer before disconnecting the USB cable to avoid loss of data or freezing the
computer and VP2160.
Problem
Macintosh
TM
OS issues
MacOS 10.0.x does not adequately support FAT volumes. Upgrading to 10.1 or
later is mandatory
Solutions
The FAT-32 format made by MacOS X´s Disk Utility is incorrect. Formatting must