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Question About Philips MP3 Player SA2840/02
MP3 player will not switch on!...

the battery of my GoGear SA2840/02 was nearly flat last night, with the battery symbol flashing, so i plugged into the USB to charge. However, the computer only recognised it for a second and then failed to detect it was there. The MP3 player showed the 'OK to disconnect' screen when plugged in but did not charge up. I cannot now get it to switch on, and even when linked to the computer it shows nothing. I've tried the reset switch without success. Please help!

Asked by Helen on 06/16/2009 5  Answers

ManualsOnline posted an answer 15 years, 3 months ago

The ManualsOnline team has found the manual for this product! We hope it helps solve your problem. Get the Manual Here

ass ass posted an answer 15 years ago

5 Part1: You are using wrong cable. I had this problem today. To fix it: Cable you used has missing 1 or 2 pins, due to what it was meant to be used for. Plug in proper original cable, or the one that has full count of pins. (At this stage even wrong cable should work) to get power to unit Plug it into PC
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ass ass posted an answer 15 years ago

4 Part2: While plugged in, get something sharp like needle or component and press reset button. If it switches off, unplug cable, and replug proper cable in unit and PC. That should do the trick, and it's charging now. These batteries needs 3 connectors, positive, negative and ground/mass, your USB only had positive and negative, so it won't charge your unit. The battery was flat, so it wont respond to PC. Philips has done pretty bad job on that part. Well, hope that helps
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Me posted an answer 15 years, 3 months ago

0 Exactly the same symptom for me. Any news on your side ?
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Helen posted an answer 15 years, 3 months ago

0 None. I contacted the customer care people at philips - no joy
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