i stupidly removed the sticker aith this info but it is slim line nodel black in color with a siver top to anable one to hang around your neck it also has an extendable usb connection witch dbles as a charger and music transfer optionno batterry needed.desperatly need to find a photo of the model so i can get the software as well as the foftware for the phone so i can co ordinate with my computor including wiping the existing stuff on the phone. i am having terrigle trouble deleting things. mind u i am used to using the user friendly nikia menus so the lg way of doing things is quite foriegn. what i want to do { given i bought it secdond hand is to wipe the fone clean and start again can anyome help me