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Question About Emerson MP3 Player None
Help...

Will not load on computer

Asked by Teresa on 12/24/2008 27  Answers

ManualsOnline posted an answer 15 years, 11 months ago

The ManualsOnline team has found the manual for this product! We hope it helps solve your problem. Get the Manual Here

Debra posted an answer 15 years, 10 months ago

5 I have three of them and can't get ANY of them to work. I'm not very happy with this situation!
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Debra posted an answer 15 years, 10 months ago

5 What I have learned in the last 5 days is that when you install the driver, it will not say "Emerson MP3" in My Computer. It says Audio Player. It's connecting to this and my computer communicating with this that is the problem. Any suggestions??
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Ron posted an answer 15 years, 10 months ago

5 What I have found so far and have tried so far has been endless and still I have no solution as to why it will not work on my pc. I have updated all drivers including the plug andplay and all my bios drivers and usb drivers. the minute I plug the emp312-1 in my mouse stops responding my keyboard stops responding and everything freezes including my animated screensaver and my cpu usage monitor internet speed monitor . The only option I have is a reboot and it will not reboot with the emp312-1 plugged into it. My neices computer however it works fine on and she runs xp and has the same processor as mine and all. anyone comes up with a solution please post
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Mandi posted an answer 15 years, 10 months ago

5 So I buy my mom this mp3 player and I am having the very same problems as everyone else that commented. I've emailed emerson twice and have yet to get a reply. Its really awful to give someone a gift and it refuses to recognize it on the computer. I think Emerson needs to work on their customer service as well.
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Debra posted an answer 15 years, 10 months ago

5 I contacted the 800# in the back of the book that came with the MP3 player and they said it was my computer not the MP3 player. So, I contacted Emerson and they said that it is not their actual product, but a licensing agreement. Basically they are making money of this other company using their name on products that don't work!! And they don't care!! They told me there is nothing they can do about it.
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Mandi posted an answer 15 years, 10 months ago

5 I did exactly what greensleevs suggested and it worked like a charm! Give that a try, its just a few posts up. :)
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Mandi posted an answer 15 years, 10 months ago

5 Thank you so much for your response. We should all ban together and somehow let Emerson know that we'd like our $$$$$ back. The sneaks. I have a feeling they know it won't work, so they are just raking in the buckage. Thank you again for your reply d_akers. I appreciate it!
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JMan posted an answer 15 years, 9 months ago

4 This little bugger is fixable, dont throw them away or become too frustrated. Update driver on your computer using Control Panel, then System, then Hardware, then Device Manager, then Storage Volumes. When promted to update or find a n new driver select to find your own windows driver and select the "USB Storage Device" drivers NOT the MTP Drivers. You should see the Emerson MP3 player icon in My Computer after files are configured.
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Tammy posted an answer 15 years, 11 months ago

4 I'm trying to download music for my niece and nephew and the mp3 players they got for Christmas will not load up to my computer like the manual says it will...any solutions?
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David posted an answer 15 years, 7 months ago

3 ok here we go i dunno how i figured this out lol but it took a while. okay so ur gonna go to control panel, device manager, and uninstall the driver for mp3 player. then disconnect and reconnect to reinstall mp3 player. it will recognize it as emerson mp3. right click on it (im running xp) go to properties, click on the tools tab and click on check now on the error checking and select both options of automatic fix file system errors and scan for and attempt recovery of bad sectors. then hit start and it will start the process of fixing the file error. it takes a couple minutes and when its done disconnect the mp3 player n turn it on and voila!!! it works again. if u need more help u can e-mail me at davidh9732@hotmail.com. hope this helps yall so u dont throw them away.
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grant posted an answer 15 years, 10 months ago

3 I connected my to my xp computer and found the "Audio Player" under my computer and opened it. Then open the next audio player. Then I right clicked and "created new folder" renamed it "Test" Copyed and pasted an Mp3 to the "test folder and it worked. Hope it works for others
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iesha posted an answer 15 years, 10 months ago

3 i hate it the mp3 was supposed to work and it dont it suck i cant get any music can you please help please
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christi posted an answer 15 years, 11 months ago

0 I cant get mine to work either!!!!
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Debra posted an answer 15 years, 10 months ago

0 This sounds good to me! I bought three of these and my boys are all upset because they were Christmas presents and they can't even use them! I'm really ticked off. I can't take them back to the store because after opening, I threw everything away thinking I would be able to make them work....go figure!!
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Mandi posted an answer 15 years, 10 months ago

0 I threw everything away as well... thinking there would be no problems... ha! I guess I learrned something there. Im so sorry you spent your money on 3... ugh. There is just something very wrong with this whole thing! We do have the address on our "so called" manual.. what a joke. I think we should all bombard them with letters. This is absurd.
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Mandi posted an answer 15 years, 10 months ago

0 Hey greensleevs! Thank you so much for that tip! I will try that on my moms computer and see what happens. I just cant figure it out. It works fine on mine, but hers doesnt want to accept it. I'll post if it works for me! Thank you again!
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Debra posted an answer 15 years, 10 months ago

0 I keep trying, but once I open the audio player the second time and try to create the new folder, it just says it can't be created because it was disconnected or timed out. I am wondering if it is vistas that is causing this.
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Mandi posted an answer 15 years, 10 months ago

0 greensleevs! Thank you so much for posting that suggestion! WOOHOO it worked on Moms puter and she is now thrilled!! ( me too lol ) She runs XP on hers as do I, so I dont know why it wouldnt run on hers, but did mine, but because of your suggestion, she is a happy mom :) Mandi
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Zbsmom posted an answer 15 years, 10 months ago

0 I wish I would have found this sooner!!!! I spent almost 2 hrs trying to figure out just why i was able to load a few songs and check to see if I did it right and then I reconnect it to my computer and they were GONE!!!!!!!!!!!! And I can't reconnect with this mini POS! I will try taking them back tomorrow as I still have one in the package and the other isn't. But I will give a good try. To say I am PO'd is a understatement!!! I will take the money (if I get anything back) and go spend money on a better one. Thanks again
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clint posted an answer 15 years, 10 months ago

0 I SEEN A YOUNG BOY WITH A BALL CAP ON IT HAD THREE JAPANIESE WORDS ON IT I ASK WHERE HE GOT IT HE SAID WALLMART I SAID WHAT DOES IT MEAN HE SAID STUPID AMERICANS WILL BUY ANYTHING I GOT ONE OF THOSE STUPID YOU CAN ALWAYS GET WHAT YOU WANT BUT IF YOU TRY SOMETIMES YOU'LL GET WHAT YOU NEED . HEY I JUST WROTE A SONG . IF ANTTBODY FIGURES THIS PIECE OF **** OUT LET ME KNOW. DAMN THING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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Sheila posted an answer 15 years, 5 months ago

0 I use windows media player to add and remove music. It won't work any other way. Just search your version of windows media player's help file for 'audio device' for instructions. Hope this helps.
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Sheila posted an answer 15 years, 5 months ago

0 I use windows media player to add and remove music. It won't work any other way. Just search your version of windows media player's help file for 'audio device' for instructions. Hope this helps.
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D posted an answer 15 years, 4 months ago

0 I had trouble trying to transfer music from my external hard drive to my player. I was using my Vista laptop. i couldnt get it to work so i plugged it into my XP desktop unit and it worked like a champ. emerson should write a patch or new driver program to resolve this issue.
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susan posted an answer 14 years, 1 month ago

0 I had to go to start menu, control panel, system, and choose the hardware panel, device manager, Universal Serial Bus Controllers, and right click starting from the beginning of the list, choose to update driver, right click on everything on that list to update the drivers. After I updated mine everything including my webcam started to work again. Something in Windows Media 11 is disabling them and you can't even rollback to an earlier Windows media to fix it. I hope it works for you.
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James posted an answer 13 years, 8 months ago

0 I bought this at Big Lots, and it worked for like an hour or so, and then it wont power up, the computer wont recognize it being attached, nothing and nothing and nothing. I am not happy with Emerson
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Lisa posted an answer 13 years, 7 months ago

0 Open Control Panel, Open system, Open device manager. At the bottom of the list open : window portable devices. Right click on "Audio Player" . Select update driver. It will search and automatically repair.
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megan posted an answer 13 years, 7 months ago

0 actually there is a class action law suit everyone can file its against the law to sell a product that never worked from the start.. as the consumor you have many rghts when buying products from compantys your states attorny general would have fun collecting every penny they made from everyone!!!!
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