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NWZ-B133 / B135 / B133F / B135F. GB. 3-877-773-11(1)
48
49
NWZ-B133 / B135 / B133F / B135F. GB. 3-877-773-11(1)
4
If the approaches listed above fail to resolve the issue, consult your
nearest Sony dealer.
Operation
Symptom Cause/Remedy
There is no sound. • The vol
ume level is set to zero.
Turn the volume up (
page 10).
• The head
phone jack is not connected properly.
Connect the headphone jack properly (
page 10).
• The head
phone plug is dirty.
Clean the headphone plug with a soft dry cloth.
• No audio fi
les are stored in the built-in flash memory.
If “NO DATA” appears, transfer audio file(s) from the
computer.
Songs cannot be played. • The bat
tery power is consumed.
Charge the battery fully (
page 15).
If the player does not react, even after charging the battery,
press the RESET button to reset the player (
page 47).
• F
ile con
tent, such as a subscription, etc., is beyond the
expiration/playback time restriction.
A file that is beyond its expiration/playback time restriction
cannot be played. Update the file using your software.
Symptom Cause/Remedy
Noise is generated. • A device emit
ting radio signals, such as a mobile phone is being
used near the player.
When using such devices as mobile phones, keep them away
from the player.
• A
udio dat
a is damaged.
Delete the audio file(s) then transfer again. When
transferring audio files, close any other applications to avoid
file damage.
Buttons do not work.
• The HOLD sw
itch is set to the direction of the arrow (
).
Slide the HOLD switch to the opposite direction of the arrow
(
) (
page 11).
• Th
e pla
yer contains moisture condensation.
Wait a few hours to let the player dry.
• The rema
ining battery power is low or insufficient.
Charge the battery power by connecting to the computer (
page 14).
If the player does not react, even after charging the battery,
press the RESET button to reset the player (
page 47).
Playback does not stop. • With t
he player, there is no difference between stopping and
pausing. When you press the button, appears and
playback pauses/stops.
It takes time to start up the player. • It may t
ake time to start up the player if many files or folders are
stored on the player, or if audio data transferred to the player
has a lot of ID3 tag information. Wait until the start-up
animation appears.
Troubleshooting
Continued
Troubleshooting (continued)