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Additional Information
Troubleshooting
Should any problem persist after you have checked these symptoms, consult your nearest Sony
dealer.
Sound
Symptom Cause and/or corrective action
The volume does not increase
even if you press VOL +
repeatedly.
“AVLS” is set to “ON.” Set it to “OFF” (
page 24).
No sound, or noise is heard.
Connect the headphones/earphones plugs firmly.
The plugs are dirty. Clean the headphones/earphones plugs
with a dry soft cloth periodically.
A rustling noise is heard from
the CD.
Close the lid of the battery compartment firmly (
page 9).
SOUND items cannot be set up.
“POWER SAVE” is set to “ON.” Set it to “OFF” (
page 25).
Operation/Playback
Symptom Cause and/or corrective action
The playing time is too short. The
CD does not play.
Check that you are using an alkaline battery and not a
manganese battery.
Replace the dry battery with a new LR6 (size AA) alkaline
battery (
page 9).
Certain tracks cannot be played.
You tried to play files saved in a format that is not compatible
with this player (
page 5).
Change the setting of “CD-EXTRA” in the OPTION menu.
You may play your CD (
page 25).
“Low Battery” appears on the
display, and the CD does not play.
Replace the dry battery with a new LR6 (size AA) alkaline
battery (
page 9).
“Hi DC in” appears on the display.
An AC power adaptor which is rated higher than the one
supplied is being used. Use only the supplied AC power
adaptor or the car battery cord recommended in “Optional
Accessories” (
page 29).
The CD does not play, or “No Disc”
appears on the display when a CD
is placed in the player.
The CD is dirty or defective. Clean it or change it.
Check that the CD is inserted with the label side up
(
page 12).
Moisture condensation has occurred. Leave the CD player
aside for several hours until the moisture evaporates.
Close the lid of the battery compartment firmly (
page 9).
Make sure the battery is inserted correctly (
page 9).
Connect the AC power adaptor to an AC outlet securely
(
page 11).
Press /ENTER after one second or more has passed since
the AC power adaptor was connected.
The CD-R/CD-RW in the player is blank.
There is a problem with the quality of the CD-R/CD-RW,
recording device, or application software.
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D-NE320.GB.2-580-530-11(1)