Panasonic SL-SW960V Portable CD Player User Manual

Before requesting service, make the below checks. If you are in doubt about some of the check points, or if the remedies indicated in the chart do not solve the problem:
In the U.S.A., contact the Panasonic Customer Call Center at 1-800-211-7262, or e-mail, or the website (
In Canada, contact the Panasonic Canada Inc. Customer Care Centre at 905-624-5505, or visit the website (, or an authorized Servicentre close to you.
Troubleshooting guide
No sound or there is a
lot of noise.
No play.
The HOLD function is on (
page 2).
The disc isn’t correctly set.
The disc is scratched or dirty. (Tracks skipped.)
The unit may not read MP3 correctly if it is shaken while it is
reading the files.
There is moisture on the lens. Wait for about an hour and
then try again.
The lens is dirty: clean it with a blower (recommended
product: SZZP1038C). If the lens gets marked with
fingerprints, gently wipe them off with a cotton swab.
You may not be able to play MP3 if you have copied a multi-
session disc that has no data between sessions.
Ensure the plugs are inserted firmly.
Wipe the plugs clean with a clean cloth.
Noise may occur when playing MP3 if recording quality is poor.
The elapsed playing time disappears and sound is interrupted
if bumps continue repeatedly.
Separate this unit from mobile telephones.
Play doesn’t resume
from the track where
play stopped at.
This doesn’t work if you change discs.
This doesn’t work during random play.
It may not work correctly under some conditions.
Play doesn’t start
from the first track.
Random play modes may be on (
page 6).
Play resumes from the track where you last stopped play. Use
skip to return to the first track.
The unit stops
Disconnect then reconnect all power sources (batteries and AC
The model number and serial number of
this product can be found on either the
back or the bottom of the unit.
Please note them in the space provided
below and keep for future reference.
Panasonic Canada Inc.
5770 Ambler Drive, Mississauga, Ontario L4W 2T3
C 2003 Matsushita Electric Industrial Co., Ltd.
Printed in Japan
Cannot search
through tracks.
You cannot search through MP3 files.
Cannot skip albums. You cannot skip between the first and last albums during play.
( The HOLD function is on (
page 2).
You haven’t inserted a disc or it isn’t inserted correctly.
You have inserted a disc this unit cannot play.
* The disc lid is open.
' Full: The program already contains 20 tracks.
Reading MP3 files.
Panasonic Consumer Electronics Company,
Division of Matsushita Electric Corporation of America
One Panasonic Way Secaucus, New Jersey 07094
Panasonic Sales Company,
Division of Matsushita Electric of Puerto Rico, Inc. (“PSC”)
Ave. 65 de Infantería, Km. 9.5 San Gabriel Industrial Park, Carolina, Puerto Rico 00985
The indicator does not appear when the AC adaptor is connected.
The indicator does not appear correctly under some
The battery indicator
fails to appear or is
Portable CD player
Operating Instructions
Model No.
Dear Customer
Thank you for purchasing this product.
Before connecting, operating or adjusting
this product, please read these instructions
completely. Please save this manual for
future reference.
Keep the unit away from other tuners and televisions.
The AM antena is in the unit, so noise may increase if you
hold the unit.
Radio reception is
The batteries may have reached the end of their service life.
Usually they can be recharged 300 times.
This is normal.
This may occur after the first time you recharge the batteries
or after you haven’t used them for a long time. Play time
should be restored after a few recharges.
The batteries can go flat if you leave the AC adaptor
connected after recharging is complete.
You aren’t using the special rechargeable batteries (
page 5).
You must insert two batteries before you can recharge them.
The unit must be off before you can recharge.
Play time is short
after recharging.
Cannot recharge.
The AC adaptor becomes
warm during recharging.
Play time is very short
even after recharging.
The batteries may take a maximum of 6 hours to recharge
under some conditions.
The batteries are taking
a long time to recharge.